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Public Storage - New Orleans - 3900 Tchoupitoulas Street

3900 Tchoupitoulas Street , New Orleans, LA 70115


4.7058825 of 5 stars

17 Reviews

Photos

Picture of Public Storage - New Orleans - 3900 Tchoupitoulas Street
Picture of Public Storage - New Orleans - 3900 Tchoupitoulas Street
Picture of Public Storage - New Orleans - 3900 Tchoupitoulas Street
Picture of Public Storage - New Orleans - 3900 Tchoupitoulas Street
Picture of Public Storage - New Orleans - 3900 Tchoupitoulas Street

Hours

Office Hours
Sun9:30 AM - 5:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat9:30 AM - 5:00 PM
Access Hours
Sun6:00 AM - 9:00 PM
Mon6:00 AM - 9:00 PM
Tue6:00 AM - 9:00 PM
Wed6:00 AM - 9:00 PM
Thu6:00 AM - 9:00 PM
Fri6:00 AM - 9:00 PM
Sat6:00 AM - 9:00 PM

Unit Sizes and Pricing

5' x 12'

5' x 12' unit

  • Climate controlled, Swing door, Interior
  • 50% off 1st Month
$139.00 $128.00 per month Reserve
10' x 12'

10' x 12' unit

  • Roll up door, Floor 1, Interior
$146.00 $134.00 per month Reserve
10' x 18'

10' x 18' unit

  • Climate controlled, Swing door, Interior
  • 50% off 1st Month
$203.00 $187.00 per month Reserve
15' x 12'

15' x 12' unit

  • Climate controlled, Swing door, Interior
  • $1 first month rent
$235.00 $217.00 per month Reserve
10' x 20'

10' x 20' unit

  • Roll up door, Floor 1, Drive up, Outdoor access
  • 50% off 1st Month
$221.00 $203.00 per month Reserve
20' x 12'

20' x 12' unit

  • Climate controlled, Swing door, Interior
  • 2nd Month Free
$245.00 $223.00 per month Reserve
20' x 30'

20' x 30' unit

  • Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access
  • 2nd Month Free
$579.00 $527.00 per month Reserve
Facility Details & Reviews

Public Storage - New Orleans - 3900 Tchoupitoulas Street

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)

Hours

Office Hours
Sun9:30 AM - 5:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat9:30 AM - 5:00 PM
Access Hours
Sun6:00 AM - 9:00 PM
Mon6:00 AM - 9:00 PM
Tue6:00 AM - 9:00 PM
Wed6:00 AM - 9:00 PM
Thu6:00 AM - 9:00 PM
Fri6:00 AM - 9:00 PM
Sat6:00 AM - 9:00 PM

Customer Reviews 17

5.0 out of 5

Emma C

Facility is clean and storage units are easy to access. Representative was very friendly and helpful.

5.0 out of 5

Dwen Scott

Every thing is good keep up the good work

4.0 out of 5

Heleana Elly

good storage but too expensive

4.0 out of 5

Shelia W Jones

It'like a family house outside of a family house, Thanks to Public Storage

3.0 out of 5

Ryan

Experience was good overall--storage unit rental was very easy / streamlined, and equally easy to end when ready to move out. Security measures made me feel comfortable, and the location manager performing the onboarding was very helpful. Advertised first month free was not quite true--administrative costs and buying a special lock designed only to fit their units came up to ~$60 before getting in the door. Overall I wasn't disappointed at all, but this bothered me .

5.0 out of 5

Robyn Loda

I'm having a very positive experience with this location, particularly Kevin, who is always kind, helpful

5.0 out of 5

Ciarrion Matthews

Went to inquire about a unit and was greeted by Ashley, she definitely gave A1 customer service. I would highly recommend this location if your looking into a storage unit. My mother had a issue with her unit/ rental payment and the district manager Daniel Regan he corrected her issues he provided above and beyond service. The customer service representative in the store was polite, and made sure the she that she was able to speak to the district manager, her service was above and beyond as well.

5.0 out of 5

Kelly Smith

I want to just that I'm am very pleased with the way Kevin handled my situation. I totally forgot about my storage unit and my items inside and he reached out to me to remind me that I had acquired a late fee and was about to get another. I went in to pay and he helped me get the late fee removed. He didn't have to do that because I was my fault but he did it on his own. I wish more customer service reps were just like him.

5.0 out of 5

Peter-John Hanne

Everything went very smoothly with hospitality.

5.0 out of 5

Martin Nelson

I was impressed how professional renting a space turned out to be. Very impressed.

5.0 out of 5

Roschelle Rumley

The customer service at Public Storage on 3900 Tchoupitoulas Street was great. Kevin was so helpful and polite. The price was great and the space of the unit was just right. Thank you, job well-done.

5.0 out of 5

Kandise Woods

Received five star service from Ashley from the word go. She helped us find the right size unit for our needs and suggested appropriate moisture solution measures as well. She was knowledgeable without being overbearing and made this a quick and easy process. The facilities were clean, convenient and secure.

5.0 out of 5

Kristin Chapman

I just started renting from PS in New Orleans, and the staff you have at the Tchoup location made my life. I cannot remember her name, and I feel so bad for that, but you need to find a way to honor her commitment to your company.

5.0 out of 5

Tamzon Feeney

The lady at the desk, Lavon, was as nice and helpful as can be. The units were excellent. The grounds were clean. We rented a large climate controlled unit inside . The inside corridors were clean too.The only thing was that the elevator was small. We fortunately did not have large furniture items to store.So it was ok for us. If you store large items better get one of the drive up units with outside drive up entrances.

4.0 out of 5

Cross country mover

Front desk lady was awesome. Security seems ok, but concern with possible water damage down the line. Smells damp and musty.

5.0 out of 5

Rhonda Beasley

Employees or great.

5.0 out of 5

Kathryn Frankola

I loved Public Storage. The best part was the air conditioning. The freight elevator was also very convenient. The staff was very kind and helpful and the price was reasonable.

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